Car Mats Online recognises that your privacy is important and understands that every customer (“User”) has concerns regarding the way information is collected, used, maintained and disclosed by the www.carmatsonline.com.au website. This privacy policy applies to our site and all products and services offered by Car Mats Online.
What personal information do we collect?
Car Mats Online may collect the following information for the purpose of enhancing your use of the Website and assisting Car Mats Online in providing you with its range of goods.
For instance, Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
When you make online purchases, we will collect your name, physical address, phone number, e-mail address and billing/shipping information, as well as credit card information. This information enables us to deliver products that you have ordered; fulfil your requests; contact you or the recipient(s) of your purchase in the event of order or delivery difficulties; verify or respond to your inquiries; and deliver services and information about our products or Site to you. If you make a purchase through our Site, the personal information you provide (for example, name, physical address, and e-mail address) will be added to our customer database. Our customer database may be used to send future Car Mats Online Marketing Communications to you unless you specifically opt-out. Note: Online purchases require use of an e-mail address to process the order.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may be required to disclose your personal information for legal reasons, such as in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and Car Mats Online.
We will require such parties to treat your personal information in accordance with our Policy and to use and disclose your personal information solely for the purposes for which it was collected. You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to admin@carmatsonline.com.au
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Web browser (Internet)
Our Site uses Internet (or "Web" or "Website") technologies to gather navigational information about our Site and its technical efficiency and services. This information allows us to see which areas of our Site are most visited and helps improve our understanding of our customers' Site experiences. This practice also helps us improve the quality of online shopping experiences by recognising and delivering more of the features, services and products our visitors prefer. In the process of gathering navigational information, non-personally identifiable information may be collected, such as domain type, Web browser version, service provider, and IP address, which will provide information about a visitor's use of our Site, like the time of a visitor's last visit to a Site page.
Web browser cookies
Our Site may use "cookies" to enhance User experience. A "cookie" is a small data file that a Website may send to your Web browser and store on your hard drive for record-keeping purposes and sometimes to track information about them. Our Site uses cookies to simulate a continuous connection-cookies let us "remember" information about your preferences and session and allow you to move within areas of our Site without reintroducing yourself. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. No personally identifiable information is stored in these cookies.
How we use collected information
Car Mats Online may collect and use personal information for the following purposes:
Improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
Improve our Site - We may use feedback you provide to improve our products and services.
Process payments - We may use the information you provide when placing an order only to provide services for that order. We do not share this information with outside parties except to the extent necessary to provide the service.
Send periodic emails - We may use the email address to send information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Because your credit card security is a high priority, we have taken numerous steps to ensure your payment information is processed confidentially, accurately, and securely. Our Site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, physical address, and credit card number.
Car Mats Online databases are protected by physical, technical, and procedural measures that restrict information access to authorised persons in accordance with this Policy. Although no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure against any loss, misuse, unauthorised disclosure, alteration, or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Our information systems are maintained behind a firewall to isolate them from access by other networks connected to the Internet, and access to personally-identifiable information is granted only to associates who need the information to perform a specific job.
Changes to this privacy policy
Car Mats Online has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
To help you track significant changes to our Privacy Policy, a history of those changes will be noted here, beginning with changes published after our last revision date.
Revised: 18 August 2014